Terms & Conditions

VIP Luxury Extensions (VIP Luxury Hair Pty Ltd,viphair.co.za) is a business in the beauty industry that sell premium quality hair extensions for women.

These Terms and Conditions constitute the entire agreement between you (the customer) and VIP Luxury Hair (Pty) Ltd (viphair.co.za).  If you visit or shop at viphair.co.za, or if you create hyperlinks to viphair.co.za, you accept and agree to comply with the most recent version of this agreement in its entirety.  When placing an order, the agreement in force at the time of your placing the order will apply to that order and its related transactions.  Any hypertext links from this agreement to text elsewhere on this site shall be deemed to form part of this agreement.

VIP Luxury Hair (Pty) Ltd reserve the right to amend this agreement or any parts thereof at any time and without notice.  Amendments to this agreement take effect 24 hours after the agreement has been amended on our web site, and your continued use of the site implies your acceptance of the agreement as amended.

The offering on this website is available to South African clients only.


All transactions will be processed in South African Rands (ZAR). The prices displayed are exclusive of 14% VAT, as VIP Luxury Hair (Pty) Ltd is not registered for VAT . Delivery costs are charged separately on check out and do not form part of the product price displayed.

While we go to lengths to ensure that the prices we display are accurate, it is possible that erroneous prices may be displayed from time to time. In such cases, we shall not be obliged to sell the product at the erroneous price, and will correct erroneous prices as soon as we become aware of them.


Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the VIP Luxury Hair (Pty) Ltd bank account, the details of which will be provided on request.

Card transactions will be acquired for VIP Luxury Hair (Pty) Ltd, via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details will be stored by VIP Luxury Hair Pty Ltd (viphair.co.za) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate visit www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

VIP Luxury Hair Pty Ltd (viphair.co.za) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

All refunds will be credited to your customer account.

There is no interest payable on the balance in your customer account.


Competitions will be subject to terms and conditions and these are provided during the time the competition runs.

Using and Accessing Viphair.co.za

This site is for personal use only. You may not make use of content from this site, whether direct or derived, for any commercial purpose whatsoever. You may not use any form of automated search or download technology to access this site. You may not frame or utilise framing techniques to enclose any content on this site without our express written consent.

You are granted a limited, revocable, and a nonexclusive right to create hyperlinks to viphair.co.za web pages as long as such links do not portray viphair.co.za or its affiliates or products or services in a false, misleading, derogatory, or otherwise offensive matter.

Disclaimer and limitation of liability

This site is provided “as is”, and you use this site at your own risk.  Neither viphair.co.za, its directors, employees, affiliates, agents or suppliers shall be responsible for any damages or loss resulting from or relating to the use of this site or any of its content, irrespective of the cause of the damages.

We make no representations or warranties of any kind, whether express or implied.

We disclaim all representations and warranties including but not limited to the site and its availability, the content of the site or the accuracy thereof, product availability and delivery times, merchantability or fitness for a particular purpose of information, goods or services.

Force Majeure

No party will be responsible for any breach of this agreement caused by circumstances beyond its control, including flood, fire, earthquake, war, tempest, hurricane, industrial action, government restrictions, or acts of God.

If there is an event of force majeure, the party affected will inform the other immediately, and will meet within seven days to negotiate another way to carry out any affected responsibilities under this agreement. The parties will continue to comply with the responsibilities that are not affected by the circumstances.

If a party cannot fulfil a material (significant) part of its responsibilities under this agreement for more than 60 days because of force majeure, the other party may cancel this agreement by written notice.

Changes and acceptance of terms

We may change the terms at any time and where this affects your rights and obligations, we will notify you of any changes by placing a notice in a prominent place on our website or by email. If you do not agree with the changes you must immediately stop using our services. Should you continue using our services following the notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted such terms.


Any favour we may allow you will not affect or substitute any of our rights against you.


If any term is void (invalid), unenforceable, or illegal, the term may be severed (removed) from and will not affect the rest of this agreement if it does not change its purpose.

Governing law

This website is governed by the laws of South Africa and VIP Luxury Hair (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Company Information

This website is run by VIP Luxury Hair (Pty) Ltd based in South Africa trading as VIP Luxury Extensions and with registration number 2017/385706/07

Contact Detials for VIP Luxury Extensions (viphair.co.za)

Company Physical Address (Head Office): Sandton, Johannesburg, South Africa

Please contact us at or .

We will always try to be as helpful as we can and solve any problems promptly.